Terms of Service

1. Agreement to Terms

Welcome to The Little Cheese Collective - Charcuterie Boards & Catering in the DMV. These Terms of Service ("Terms") govern your use of our website located at https://thelittlecheese.com and our catering services (collectively, the "Services").

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or Services.

2. Our Services

The Little Cheese Collective - Charcuterie Boards & Catering in the DMV provides artisanal charcuterie boards, grazing tables, and catering services for events in the Washington D.C., Maryland, and Virginia (DMV) area. Our services include:

• Charcuterie boards and grazing tables
• Appetizers, sandwiches, and handhelds
• Event catering and setup
• Tablescaping and floral arrangements
• Service staff for events

Service availability, pricing, and menu items are subject to change without notice. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.

3. Ordering and Inquiries

All orders and inquiries are submitted through our website contact form or by contacting us directly. By submitting an order request, you agree to the following:

• Accuracy: You are responsible for providing accurate contact information, event details, and any special requests or dietary requirements.
• Minimum Notice: All orders must be placed at least 24 hours in advance. Larger events and custom orders may require additional lead time.
• Confirmation: Your order is not confirmed until you receive written confirmation from us via email or phone.
• Consultation: For larger events, we may require a consultation to discuss your needs and provide an accurate quote.

4. Pricing and Payment

All prices listed on our website are estimates and may vary based on customizations, seasonal availability, and event requirements. Final pricing will be provided in your order confirmation.

• Deposits: A deposit may be required to secure your booking for larger events. Deposit requirements will be communicated during the ordering process.
• Final Payment: Final payment is due according to the terms specified in your order confirmation.
• Additional Charges: Additional charges may apply for delivery outside our standard service area, rush orders, or special requests.

5. Delivery and Setup

We proudly serve the DMV area including Washington D.C., Maryland, and Virginia. Delivery and setup terms include:

• Delivery: Free delivery is available for orders within 10 miles of our location in Haymarket, VA. Additional delivery fees may apply for locations beyond this radius.
• Setup Time: For catering events, our team typically arrives 1-2 hours before your event to set up grazing tables and arrange your order.
• Access: You are responsible for ensuring we have appropriate access to your event location for setup. Please notify us of any access restrictions, stairs, or special requirements.
• Pets: We kindly request that pets be secured in a separate area during setup to ensure we can work safely and efficiently.

6. Cancellations and Modifications

We understand that plans can change. Our cancellation and modification policy is as follows:

• Cancellations: Please notify us as soon as possible if you need to cancel your order. Cancellations made less than 48 hours before your event may be subject to a cancellation fee.
• Modifications: Order modifications are subject to availability and must be requested at least 48 hours before your event. We will do our best to accommodate changes.
• Refunds: Refund eligibility depends on the timing of cancellation and any costs already incurred. Deposits may be non-refundable for last-minute cancellations.
• Weather and Emergencies: In the event of severe weather or emergencies that prevent us from fulfilling your order, we will work with you to reschedule or provide a refund.

7. Food Safety and Allergens

Your health and safety are our top priorities. Please note the following important information:

• Allergen Disclosure: Our products contain common allergens including but not limited to dairy, nuts, gluten, and eggs. Please inform us of any allergies when placing your order.
• Cross-Contamination: While we take precautions to accommodate dietary restrictions, cross-contamination may occur. Our kitchen and preparation areas handle various allergens, and we cannot guarantee an allergen-free environment.
• Food Storage: Perishable items should be refrigerated within 2 hours of delivery. We are not responsible for food safety after delivery has been completed.
• Consumption: Our products are intended to be consumed within the recommended timeframe provided. We are not liable for illness resulting from improper storage or consumption beyond recommended guidelines.

Important: If you have severe allergies, please consult with us before placing an order to discuss whether our products are safe for your consumption.

8. Intellectual Property

Our website contains a mix of original content and licensed materials. The The Little Cheese Collective - Charcuterie Boards & Catering in the DMV name, logo, and branding are our property and are protected by trademark laws. Original photographs of our products and text content created by us are our property.

Some images on our website are stock photographs used under license from their respective owners. These images remain the property of their original creators and are subject to their licensing terms.

• You may not use our name, logo, or branding without prior written permission.
• Photos of our products taken by us may be shared on social media with proper credit to The Little Cheese Collective - Charcuterie Boards & Catering in the DMV.
• Our recipes, flavor combinations, and presentation styles are proprietary and may not be reproduced for commercial purposes.
• Stock images used on this site may not be copied or downloaded from our website.

9. User Responsibilities

When using our website and Services, you agree to:

• Provide accurate and complete information when placing orders or submitting inquiries
• Use our website only for lawful purposes
• Not attempt to interfere with or disrupt our website or Services
• Not submit false or misleading information
• Comply with all applicable laws and regulations

10. Limitation of Liability

To the fullest extent permitted by law, The Little Cheese Collective - Charcuterie Boards & Catering in the DMV, its owners, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services
• Any loss or damage resulting from circumstances beyond our reasonable control, including but not limited to weather, traffic, equipment failure, or supplier issues
• Any claims arising from your failure to provide accurate information or follow our guidelines

Our total liability for any claim arising from the Services shall not exceed the amount you paid for the specific order in question.

11. Indemnification

You agree to indemnify and hold harmless The Little Cheese Collective - Charcuterie Boards & Catering in the DMV, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our website or Services
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content you submit through our website

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by The Little Cheese Collective - Charcuterie Boards & Catering in the DMV. We are not responsible for the content, privacy policies, or practices of any third-party websites. You access third-party links at your own risk.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our Services shall be resolved in the courts located in Virginia.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or Services after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Us

If you have any questions about these Terms of Service, please contact us: